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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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REFRIRATOR NOT COLD RUNS 60 DEGREES FOOD NOT COLD AND LEAKING WATER

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REFRIRATOR NOT COLD RUNS 60 DEGREES FOOD NOT COLD AND LEAKING WATER

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

Can you get me the make and model number? Thanks, Bryan

Customer: replied 6 years ago.
It is a Kitchenaide and model # XXXXX XXXXX
is there any frost on the back panel inside the freezer behind the food? do you hear a clicking or buzzing comming from the back near the compressor? is the fan in the freezer running?
Customer: replied 6 years ago.
there is a little frost on the back. no clicking or buzzing. the fan is running
okay you need to remove the back panel inside the freezer behind the food, part # XXXXX on this diagram, you need to check the frost pattern on the evaporator coils behind the panel, let me know what it looks like, thanks Bryan
Customer: replied 6 years ago.
it looks like the back panel will not come off because of the ice maker
you will need to remove the ice maker, sorry for the delay in replying having a lot of storms this way.
Customer: replied 6 years ago.
thank you for your help. I feel this is getting beyond what I can do myself. thanks again. tom.
okay, sorry to hear that. well wishes Bryan
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