How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Samsung DV419AE dryer that about 1 year old. Everything

Resolved Question:

I have a Samsung DV419AE dryer that about 1 year old. Everything was working great until tonight. The control board appears to be working and when I select any setting, I can hear the various switches inside activating, but the dryer does not come on. The timer still works, just no drum rotation or heat. What should I check next?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.


You need to check your thermal fuse in this, it's part number 1-8 on this diagram, this is located on the side of the heater assembly, if this fails the dryer will sound like it's kind start you hear clicking what not but it won't start, this is a safety fuse, this is by far the most common reason why this happens, you will need to take the dryer apart to get to the inside of it to test it with a meter, here is a link to show you how to test it once you get to it, you can also order it at the same link, thanks, Bryan

Bryan and other Appliance Specialists are ready to help you