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william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
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I have a neptune horizontal axis washer maytag model mah4000aww

Resolved Question:

I have a neptune horizontal axis washer maytag: model mah4000aww -serial number:40309062wh. water goes in then everthing stops
Submitted: 5 years ago.
Category: Appliance
Expert:  william replied 5 years ago.
Theres no fuse inside. So it dosent go into the next cycle after it fills is this correct?
Customer: replied 5 years ago.

Yes this is correct.

Expert:  william replied 5 years ago.
Check out your motor control board near the floor on the right side. These have a high failure rate on the Neptune's. Maytag redesigned both the motor and motor control board to be more reliable. While inspecting this board, you are looking for a blown 10 amp fuse and /or burnt components. If you have either... then you will need the the new motor conversion kit which includes the motor, motor control board and the wire harness.

These kits are offered on the order form and they ship UPS Ground.

This kit takes about an hour to install.

Don't forget to see the info on the website regarding the defective door latch wax motor that will eventually fail and damage your machine control board.

Press the accept button this is how im paid for either suggesting or helping you today. Thank-you.
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