How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73367
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

product will not turn on light, just blinks. Cannot get it

Resolved Question:

product will not turn on light, just blinks. Cannot get it to change cycle choices.Door lite comes up like it is not closed than ok than stat will blink
Submitted: 5 years ago.
Category: Appliance
Expert:  Tyler Z. replied 5 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Which lights are blinking exactly?
Customer: replied 5 years ago.
The start /resume lite ,than after I hold it down for about 3 seconds it stops and than the door lite flases and than the start buttons starts again
Expert:  Tyler Z. replied 5 years ago.
ok, when you press the start button does the start button light ever go solid even for a few seconds after pressing it?
Customer: replied 5 years ago.
Yes it goes solid. Than the locked button flashes
Expert:  Tyler Z. replied 5 years ago.
ok well that sounds like the touchpad is working fine then, which means that your control board is bad. Try unplugging the unit for 60 seconds or turn the circuit breaker off to see if the control board will reset. If not, your control board inside the door has just failed and will need to be ordered and replaced.
Tyler Z. and other Appliance Specialists are ready to help you

Related Appliance Questions