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Will you please send me the model number, so I can get information for you? It's on an i.d. sticker that's on or near the oven door.
It is a Stoves 750G gas cooktop
We have disabled igniter to use it on a temporary basis.
Stoves UK - now part of Dimplex - is the original manufacturer.
They have a subsidairy in Canada.
I have checked with them both - no more parts or support.
The model number of the stove top itself is 750G. It is unconnected with the lower oven.
Thank you. When I searched, using the words 'stoves.uk', I came up with the following web address: www.stoves.co.uk/Contact-Us/ On this website you'll find an email form.
I'm still unable to find any sources in North America or Canada.
I noticed that you've already accepted my answer, but, if you wish, I can request a refund for you. I get the impression that Stoves UK shipped appliances to the U.S. without first setting up a service network.
They had some service agents and parts which have all disappeared. I have chased the manufacturers and their parent company many many times with a prior degree of success. But they do not respond any more. That is why I turned to JustAnswer!
Perhaps a refund would be appropriate? I was hoping that you would know of a source that still held a cache of parts!