How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Appliance Medic Your Own Question

Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 7862
Experience:  Factory Trained CFC Technician
13570846
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

In the drum of my LG combo washer dryer (LG wm3431hw), the

Customer Question

In the drum of my LG combo washer dryer (LG wm3431hw), the grey plastic covering over the "vanes" is breaking off. The thin grey plastic holds in place four black balls on each "vane". Some of the black balls are now missing. It doesn't catch the clothes or anything, but I'm wondering if the main body of the vanes is still secure. By that I mean the yellowish plastic parts, about 1.5 " high, 1: wide, going most of way across drum that sit underneath the thin grey covering. Are they held in place independently of the grey covering.

Also, is it a problem that the black balls are missing. Eventually they will all be gone, I'm sure.

Machine is 18 months old, I got used. Is there a problem with lint build up in these machines?

Thanks
Submitted: 3 years ago.
Category: Appliance
Expert:  Appliance Medic replied 3 years ago.
Hello,

The vane is one assembly. The balls mount on the to push the clothes, helps get them clean. The vane has small plastic guides that are inside the inner drum. The vane is very secure, it has a tab from the inner drum locking it in place. The only way to replace the vane is to split the tubs, let me tell you that job ain't easy friend. I have done several, 3 hours or more..

Let me know your thoughts
Customer: replied 3 years ago.

How much of a problem is it that the black balls will eventually be gone? Will it continue to work OK -- if that is only problem?

How about other question regarding lint. Does the lint build up in this type of machine? Does cleaning the round filter thing help?
Expert:  Appliance Medic replied 3 years ago.
Sorry,

Yes the machine will work ok with out them. The unit will not work as good as it could I guess, not a biggie.

Yes you really do have to stay on top of cleaning the filter. Over time lint does get stuck in the element and duct chamber. The chambers are located on the too of the machine

Let me know friend
Customer: replied 3 years ago.
Can you be more specific about cleaning the filter? Are you referrning to the drain pump filter at bottom left of machine or something else? If it's on top of the machine, then it must be something where the top cover gets taken off, correct?

Old owner told me he had to have a service call after a year to exactly that. He thought it was something that could be done by owner if you're a little handy, do you agree?


Expert:  Appliance Medic replied 3 years ago.
The filter that you need to clean regularly is the one on the lower front. That is the drain filter, it can get nasty. The filter on top should only be cleaned by a service professional. The only time the filter on top needs cleaned is if there is a heating issue internally.

Let me know friend

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.