hi is this a side by side frige
yes im ere
do you have a problem with the ice maker as well?
oj your solenoid on your water valve may be the issue\
are on going to work on it yourself?
is it easy enough to do by myself?
it can be are you pretty handy
could the problem be that the water line is frozen?
with instructions i can be handy..but im no appliance expert
it could be the resavoir\
how high is the temperature in your fridge section
okay i think it is going to be your water inlet aka water valve
ok so how do i fix it?
can you pull the fridge from the wall just a bit
you will need o replace it
replace it with what?
with a new one
ok i dont believe i have a new water valve laying around
if youd like i can post a picture of the part that i am talking about
i can see who carrys it as well
no problem just a few minutes please
may i please have the model number
i pulled up a few of them i dont want you to order the wrong one lol
can you please post it
gsh25ggrbss is correct
this is the 2nd time this has happened its been probably 2 or 3 years..the last time we had someone from ge out and the line was frozen i believe
yes that happens at times
both times it seems to have happened when the walter filter went bad
it may be that again
this is it
do you see my post
so once i buy it, what would i need to do?
do you see now where it goes
is it behind the fridge?
if youd like i can also direct you to a diagram
at the bottom
diagram would be great
sure.www.sears parts direct.com .if i have been helpful to you pressing accept pays me thank you
let me know if you have anymore questions
is there anything else i can help you with today
on the website what do i type i the part?
just type in your model number
whic diagram shouls i be looking at? sealed system and mother board?
it should show a few of them ..let me have a look
look at the back where it says sealed system
by the compressor
i think you can do this with out the diagram
sorry are you talking abotu the actual frig?
the vave is at the lower bottom of the fridge
ok right or left?
your water line is connected to it
facing the front of the fridge it is going to be to the left
you may have to remove the panel
ok should i unplug it?
no you dont have to
but if it makes you feel safe then you can
can you take it from here
if you do unplug it wait a few minutes before you plug it back in
just give me a few minutes to look at it please
take your time
how beest to remove the plate?
do you see the screws around it
they dont look lik normal screws..looks like i need to twist them
okay do you think your able to remove them
may need tools
does that sond about right?
ok so i should order the part, when it comes, remove the palte and replacing the valv eshoudl be easy right?
that is it!!
once i replace it...you think the water should begin to work again?
yes it should
that is the only thing i can think of
pressing accept pays me
ok last ?..when i go to replace it, at that point should i shut off the frig
no just shut the water off
you dont want to make a mess lol
thanks for the help
have a good night
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