How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73368
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

What does it mean when the Keurig screen says prime and the

Resolved Question:

What does it mean when the Keurig screen says "prime" and the light in the reservoir keeps flashing?
Submitted: 5 years ago.
Category: Appliance
Expert:  Tyler Z. replied 5 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

This error means that the coffee maker doesn't think that there is water in the reservoir so it wants you to take the reservoir out and fill it with water. If the reservoir is already filled with water and just removing the reservoir and putting it back in solves the problem, it sounds like you just have a bad control board that isn't sensing the water correctly.
Customer: replied 5 years ago.
Would it also mean that it would need cleaning with vinegar?
Expert:  Tyler Z. replied 5 years ago.
you can try to clean it out with vinegar, but generally a different error will happen if you have an issue with sediment building up. It's still worth a shot.
Tyler Z. and 2 other Appliance Specialists are ready to help you