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Hello.Please look in the fresh food section up near the top for model/serial sticker and post the model number. I need the model to be able to see the diagrams. Also look in the freezer rear wall inside. Can you see any frost on the rear wall anywhere and can you hear the freezer fan operating?Barry
I can now see it. In the rear of the freezer up close to the top but on the back wall are some vents. If you can hear anything operating in that fridge you should be able to feel air blowing out of those vents. See if you feel any and let me know.Barry
Yes, air is flowing out of the vents.
There is no metal in this freezer.
Ok roll it out, at the bottom on the back is a panel with 1/4 inch screws. Remove that panel and touch the top of the compressor. It looks like a black ball with tubing. Is it hot, warm or cold and is it vibrating? There is a fan back there as well that should be operating. Is it?Barry
As long as the compressor is not so hot you cannot hold your hand on it, its fine.The only thing left is the cold control. It must be going bad. The cold control is the part where you adjust the temperature.I will be right back with the part number and instructions to install that part with a diagram.Barry