Hi. Welcome to JustAnswer. If the answer I provide for you is helpful, please click 'ACCEPT'. I won't be paid if you don't. Thank you.
Ok try this for me. Open the door and press up on the front top of the drum. Rotate it 1/3 of the way around and again press up. One more 1/3 and press up again. Please let me know if there is any noticable slop or diffrence between the three positions.
I opened door rotated drum, looks oneven when I rotated from the top and the sides look uneven
Ok. the problem is going to be either a bad main bearing or a corroded drum spider. Both are major repairs (over 500 dollars). You might want to consider replaceing the unit rather than repairing it.
NOTE: I realize that this answer may not be entirely to your liking, and I regret being the bearer of information that
you really don’t want to hear. But it would be unfair to you and unprofessional of me were I to provide you with
anything less than truthful and honest information. I hope you understand.
I do understand and machine is only a couple of years old. I will save your response and decide what to do this machine was not cheap!
Sorry for the bad news. Please let me know if you require further assistance, or information. If not, please click on "ACCEPT".Thank you.