How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

my ge profile gas oven touch pad only works on convection,

This answer was rated:

my ge profile gas oven touch pad only works on convection, and only at 500 degrees. i am assuming the control panel is bad. if this is the case do i have to replace the whole thing, or is there an easier fix.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

Can you get us the full model number?

Customer: replied 6 years ago.
model number jtp1880a288

I'm not finding that exact model number can you recheck it, could this possibly be it?

JTP18BA2BB maybe some 8s are Bs ?

Customer: replied 6 years ago.
JTP18BOA2BB
Does your control panel look like this?
Customer: replied 6 years ago.

YES, EXACTLY

 

Okay great, what happens when you push the other buttons like for regular bake? Does it beep like it's setting but doesn't set?
Customer: replied 6 years ago.
THE BAKE DOES NOTHING AT ALL. I CANT SET TEMP UNLESS ITS 500 DEGREES ON CONVECTION
Okay, well you don't need to replace the part I showed you but you do need to replace the oven control board , these have been redesigned and they also come with a new latch assembly to work on these boards,there are screws along the bottom of the part I showed you(the control panel) remove those in the control panel will lift off the top lip, this comes with instructions also, you can order this at the following link, http://www.repairclinic.com/PartDetail/Oven-Control-Board/875261 thanks and well wishes, Bryan
Bryan and other Appliance Specialists are ready to help you