Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
Can you get me the full model number? If you open the door there will be a tag with the complete model number on it can you get that to me? If it is not there look on the top of the control panel as if you were looking over the machine there is a tag their it'll probably start one of MAH or something like that, thanks, Bryan
Model is FAV6800AWW
Serial NO. is 10258266EC