Appliance Repair Questions? Ask a Technician for Answers ASAP
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Okay there's really only one reason why this will happen, the water is siphoning from the drum either from the drain hose being too low behind the wash were goes into the drain,(the hose should be up at least as high as the control panel) or your drain hose is too tight in the drain behind the washer, what I mean by that is there is no airspace where the hose goes into the drain pipe of the house, there needs to be air around it so will create a siphon affect and drain the water as it fills, is your hose low in the back of the washer where goes into the drain? Is the drain hose taped where goes into the drain of the house or real tight in that drain? Also the hose cannot come out of the back of the washer and go below the tub and then back up again that's not the case correct?