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Bryan
Bryan, Home Appliance Technician
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Experience:  15 yrs. experience as a certified appliance technician.
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My Nautilus 3200 hasnt been cleaning my dishes very well for

Resolved Question:

My Nautilus 3200 hasn't been cleaning my dishes very well for months now. Our town doesn't have the best water and at first I thought that might be the problem. Then I changed from dry to gel detergent. I even tried running vinegar through a cycle. There still seems to be some film on the dishes. I always keep Jet Dry in it's compartment. There is some water in the bottom that never drains. I took off the grate type piece and removed all the water that was standing and cleaned out all the gunk. I didn't feel anything that would keep the water from draining down in that hole. There also seemed to be a lot of gunk built up in the front corner by the thing that looks like an upside down cup. So...what do you think? Thanks! Paula
Submitted: 3 years ago.
Category: Appliance
Expert:  Bryan replied 3 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

How much water is left in the bottom after the drains? In inches. Also when this fills in the beginning of the cycle how much water is in the bottom? And inches if you can, is it up to the heater?

Customer: replied 3 years ago.

Hi Bryan,

I would guess it's about 2-3 inches of water. I got about 2 quarts of water out when I removed all the water, but that was removing the grate and getting all the water out.

For your second question, I've never looked in it when it's filling.

Expert:  Bryan replied 3 years ago.
Okay good, if there was 2 to 3 inches of water left in the machine after the drain you need to replace the drain check valve, these have as you can see a rubber seal at the top, this seal deteriorates and doesn't shut when this goes to drain, that in turn allows the dirty water to go back into the machine while its draining so the water never really goes out totally even in the rinse cycles so this is were all that film and crap the water on your dishes is coming from, the good news this part is $10.50 an you can replace it yourself pretty simple actually, along the back inside there was another screen it goes all the way across the back, there are 4 1/4" screws holding that in remove it in right in the center will be this check valve, it unscrews counterclockwise and pull straight up and out, replace this in your issues will be solved, we do it a lot of these, you can order this online at this blue link, http://www.repairclinic.com/PartDetail/Check-Valve/821081?modelNumber=GSC3200G00WW or pick one up locally if you have an appliance parts store nearby, this will solve your problem, thanks and well wishes, Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11910
Experience: 15 yrs. experience as a certified appliance technician.
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