Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
Okay a couple of things you need to check, first is the fan in the freezer running can you hear it running? Second remove the food in the freezer and tell me if there is any Frost whatsoever on the back panel behind the food, this is very important let me know, thanks, Bryan