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applianceguy, Customer Service
Category: Appliance
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Fisher & Paykel eco-smart GWL15/IWL16 washing machine will

Resolved Question:

Fisher & Paykel eco-smart GWL15/IWL16 washing machine will not power on. Electric outlet that the washing machine is plug into is receiving current. Prior to problem the washing machine rinse light was flashing and the machine was beeping. The washer would not complete the cycle. No water in the tub but soap suds were still present.
Submitted: 5 years ago.
Category: Appliance
Expert:  applianceguy replied 5 years ago.
Hi, if you have power to the washer but it will not power up, the main control board is bad. You also want to check he pump to see if the pump is leaking or blocked up, or if the fill valves leaked into the control board area.
Expert:  applianceguy replied 5 years ago.
Unplug the washer and remove the screws on the back of the control panel. Open the lid and lift it straight up and off. Flip the control panel forward. Look for water in the control board area.
Customer: replied 5 years ago.
The control panel board area is dry. Pump appears to be unobstructed.
Expert:  applianceguy replied 5 years ago.
Unplug for five min and plug back in. See if board reboots.
Customer: replied 5 years ago.
Will not reboot.
Expert:  applianceguy replied 5 years ago.
Look for any signs of water leak around the pump or on the floor under the pump.
Customer: replied 5 years ago.
There was a small amount of water on the tile under the machine when I moved it out this afternoon. I woud estimate it to be approximately no more than 1/4 cup of water. I could not determine where it came from. The washing machine stopped working Sunday.
Expert:  applianceguy replied 5 years ago.
Replace the pump and the board. The new board should come with a fuse and directions on how to install and program. The fuse will stop the board from being shorted out again.
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