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william, Home Appliance Technician
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Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
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A sears Kenmore Power Miser 12 electric HW heater. 5 years

Resolved Question:

A sears Kenmore Power Miser 12 electric HW heater. 5 years old. Today, no hot water. Breaker OK,power to unit OK, checked reset button on top element, nothing happened, still no HW.Not sure about reset button-don't know if it is Ok or not. When I pushed it it didn't move, so I don't know if problem or not. Any help or ideas would sure help.
Submitted: 3 years ago.
Category: Appliance
Expert:  william replied 3 years ago.
Whats the model number please?
Expert:  william replied 3 years ago.
Did you shut the power off to the heater first?
Customer: replied 3 years ago.
Yes, to reset. Then turned back on. There is power to the unit.
Customer: replied 3 years ago.
NNN-NN-NNNN
Expert:  william replied 3 years ago.
Did you hear a click at all when you pressed the button in?
Customer: replied 3 years ago.
No. That is what is strange. You'd think you would hear or feel something. But the button didn'y\t move at all.
Expert:  william replied 3 years ago.

Ok this means that you need a new one and the one you have is broken. Mind you if you change this one you might as well change the other one.

 

 

 

 

 

 

 

Press the accept button this is how im paid for either suggesting or helping you today. Thank-you.

 

william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3033
Experience: Major Home Appliance Technician Specialist Whirpool Certificate
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