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Tyler Z.
Tyler Z., Appliance Doc
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Experience:  9+ years being an appliance technician with factory training.
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Bosch SHU5314UC will not advance to next cycle. Runs continuously;

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Bosch SHU5314UC will not advance to next cycle. Runs continuously; timmer counts down to 1 min then stays there and does drain soapy water. What is wrong?
Hello, and thank you for using this service. I'll be helping you with your problem today.

Unfortunately this is a very common issue and it means that your control board inside the door has failed. There is a relay on the board that shorts out. This relay sends power to the heater, so when it fails the dishwasher doesn't wash well and it will run forever trying to heat the water which will never happen. Below is a link to the control board in the upper right hand corner of the door you'll need to replace in order to fix the problem. The part costs about $150 + shipping.


To access the control board, just open the door and remove all the screws around the border of the door except the 2 down by the bottom of the door hinge, just loosen those two. Once you have those out, remove the 2 coming in from the sides of the control panel (left and right). The control panel will then pull off and you can access the control board inside. Remove the control panel and there are 3 tabs on the bottom of the control board you need to depress. Push on the tabs and remove the control board, then switch over connections one at a time and you should be good to go again.
Customer: replied 5 years ago.


The water is very hot (will burn you if you let it). I don't think this is the solution. Heater is working. Is there a temp sensor that could have failed?

yep, if the unit is definitely heating the water, you'll need to replace the NTC sensor to fix the issue which is mounted under the bottom of the dishwasher tub.
Customer: replied 5 years ago.
Do you have a cook book (step by step) method on how to replace it?
unfortunately not, because it's hard to access, but you basically need to uninstall the entire dishwasher and remove the right side panel of the dishwasher, then the dime sized NTC will be mounted to the bottom of the tub.
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