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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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My Kenmore elite refrigerator is not getting cold, where can

Customer Question

My Kenmore elite refrigerator is not getting cold, where can I get a qualified repair person.
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.

Hi I'm John I will help you with the problem.

Is the freezer temperature ok just the fridge isn't cold is that the problem.

What part of the U S are you located so i can find a repair person for you.

Customer: replied 6 years ago.
The freezer is also getting warm. Boca Raton Florida
Expert:  John replied 6 years ago.
The problem could just be dust on the condenser coils which are located at the back and under the fridge , pull the fridge out and clean the coils if thats the problem let me know if you still want me to find a repair person in your area please.
Customer: replied 6 years ago.
Not the problem
Expert:  John replied 6 years ago.
Can you feel frost on the freezer panel.
Customer: replied 6 years ago.
no
Expert:  John replied 6 years ago.
are you able to remove the freezer panel to check the freezer coils they could only be partially cold .
John and other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
My Kenmore elite refrigerator is not getting cold, where can I get a qualified repair person.
Expert:  John replied 6 years ago.

http://local.yahoo.com/info-48571106-century-appliance-repair-incorporated-boca-raton

I found this service company they service call is real good and great reviews hope this helps you,