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Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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Have side by side whirlpool frig that the freezer is acting

Resolved Question:

Have side by side whirlpool frig that the freezer is acting strange. The temp indicator flashes and jumps from a negative (-3degrees) to a positive number (+38 degrees). There is also a red indicator light on that appears to be a man with a top hat on. Why is the temp moving up and down and flashing on and off and what is the red indicator light that looks like a man with a top hat on? The manual does not share info.
Submitted: 6 years ago.
Category: Appliance
Expert:  Chas replied 6 years ago.
Hi, my name is Chas, I am hoping that I will be able to help you with your problem today..


Is the temperature display on the water and ice dispenser, or is it located inside the fridge compartment on this unit?

WARNING, if you use the OPT OUT button on the tool bar, this will bar me from answering back to you. once pressed I cannot answer anymore of your questions...Use this button with caution...
Customer: replied 6 years ago.

Chas,

 

Sorry, but I did not see a question.

Expert:  Chas replied 6 years ago.
Is the temperature display on the water and ice dispenser, or is it located inside the fridge compartment on this unit?
Customer: replied 6 years ago.
Located on the outside of the frig on the water and ice dispenser. Actually above it.
Expert:  Chas replied 6 years ago.
You will need to replace the low voltage board behind the dispenser with part number 12620801, You can order the parts you need from the following places, www.apwagner.com, www.repairclinic.com, www.searspartsdirect.com, or www.partstore.com, all of these places offer easy returns and reasonable prices for their items.


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Customer: replied 6 years ago.

Chas,

 

Do you have a step step listing of how to remove and replace board?

Expert:  Chas replied 6 years ago.
If you remove the drip tray you should see 2 screws, remove them and the front facade should lift right off on this model giving you access to the board behind it..