It sounds like the inlet water valve may be malfunctioning. Will you please send me the model number, so I can get parts information for you? It's printed on an i.d. sticker on or near the door, or on the control enclosure.
There doesn't seem to be any kind of model number on the machine, checked front, back, and under lid, took almost an hour to fish out the folded piece of paper the last service man, shoved into the back of the washing machine. It took another hour to tape it back together.... It has a number running along the side and back of that paper....
175D2750G310. shows schematics of control circuit board, wwater temp sensor and other stuff.
Just spent an hour on the phone with Sears, seems that I had purchased a GE washer, and they knew the model and serial number... cool huh?
Model # XXXXX 5500GOWW
Let me know what else you need....