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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 11561
Experience:  Highly accurate diagnostician with over 30 years experience!
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Customer Question

freezer is showing off will not start up. the model lffh21f7hwg pls give ins on how to start up thanks
Submitted: 3 years ago.
Category: Appliance
Expert:  Kelly replied 3 years ago.

Hi, thanks for using JustAnswer.com. First, unplug the freezer for 2 minutes then plug back in and see if the control will respond. Let me know what happens.

 

Kelly

Customer: replied 3 years ago.
i unplug the freezer an left off for 15 min prior to contacing you all didnt work.
Expert:  Kelly replied 3 years ago.
Okay...press and hold the "Control Lock" button, far RH side of control. Does it respond, either by lighting or turning off?
Customer: replied 3 years ago.
the control but switches from off to lo then to ul then back to off. the light wont stah on unlock.
Expert:  Kelly replied 3 years ago.

Okay, so pressing the up arrow to the left of the display does not turn the freezer on?

Customer: replied 3 years ago.
no it doesn;t
Expert:  Kelly replied 3 years ago.
Okay, the control is faulty and will need to be replaced. It is part numberNNN-NN-NNNNand is available at www.appliancezone.com for $90.25 + shipping.
Customer: replied 3 years ago.

ok thank you for all the help, this freezer is only 4 month old will call the store tomorrow

Expert:  Kelly replied 3 years ago.

Absolutely...it is still under warranty! Good luck!

 

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