Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi, thanks for using JustAnswer.com. I suspect the motor windings are bad or the wires to the start capacitor may be broken. Follow the wires to the capacitor in the upper RH corner of the front tub area and see if they are broken. They may look good but if gently pulled on may pull loose. Let me know what you find. Also, please post your model number.
Well, I cannot get the service info to come up for this. There does not appear to be a capacitor for this motor, according to the parts breakdown. I suspect the motor is faulty. Do you have a meter to test for voltage once I can access the service info?
Okay, your motor is faulty. Motor is part number WH49X10035 and is available from http://www.appliancezone.com/ for $206.99 + shipping. This comes as a kit and requires some minor wiring modifications. It also comes with good instructions on installation.