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Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8007
Experience:  20 years experience
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Our washer only works on the gentle cycle. No other cycle

Resolved Question:

Our washer only works on the gentle cycle. No other cycle works. It will fill up and then nothing happens. What is wrong?
Submitted: 6 years ago.
Category: Appliance
Expert:  Tom Johnston replied 6 years ago.
Hi welcome to just answer my name is XXXXX XXXXX i will be helping you today with your problem.

What does the machine do when you select the normal wash cycle ?

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Customer: replied 6 years ago.
Fills with water and nothing.
Expert:  Tom Johnston replied 6 years ago.
No humming or anything ?
Customer: replied 6 years ago.
No sound
Expert:  Tom Johnston replied 6 years ago.
Ok this would be the timer then that is the problem it needs to be replaced. You can purchase one from your local appliance parts store with the model # XXXXX the washer.


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