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My Kenmore 110 top-load washer will agitate, but does so for

 
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  • Answered by:appliance doctor
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Customer Question

My Kenmore 110 top-load washer will agitate, but does so for only brief periods of time (about 10 seconds every few minutes. It takes several hours to complete the cycle. Can you help me identify the defective part ?

Joel

 

Optional Information:
Make: Kenmore Washer
Model: Model 110 - top load

Already Tried:
Have replaced lid switch The motor coupling is fine because it does agitate. It just does not agitate continuously, so it takes a very long time to complete a cycle.

Submitted: 843 days and 11 hours ago.
Category: Appliance
Value: $24
Status: CLOSED
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Expert:  appliance doctor replied843 days and 11 hours ago.

Hi I'm John I will help you with the problem.

Does the motor keep going but no agitator.

Customer replied843 days and 10 hours ago.

No. The motor is intermittent. The coupling appears to be fine since the agitator does spin when the motor is on. It's just that the motor cuts out after 10 seconds. Every few minutes, it starts agitating again. Some electronics part appears to overload or short.

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Expert:  appliance doctor replied843 days and 10 hours ago.

What s the model number of the washer, did you notice if the motor has a capacitor on the motor its a black part its round with two wires to it.

Customer replied843 days and 10 hours ago.

The model number of the Kenmore washer is 110.92588210

 

I have replaced the cover and returned the washer to a difficult-access position, so I cannot see the motor at this moment.

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Expert:  appliance doctor replied843 days and 10 hours ago.

Does it do the same thing in the spin cycle.

Customer replied843 days and 10 hours ago.

Yes. I just advanced the dial into what should be the spin cycle and after a delay, it did spin for about 10 seconds.

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Expert:  appliance doctor replied843 days and 10 hours ago.

http://www.searspartsdirect.com/partsdirect/part-number/Kenmore-Parts/Washer-Parts/STD376 118/0098/980/Model-11092588210/0582/0153200?keySuffixId=NA&productTypeId=x&searchModelNumber=11092588210&subCompDesc=Brake,clutch,gearcase,motor&pump&brandDesc=KENMORE&modelDesc=WASHER&blt=11

That model has a capacitor a bad capacitor will cause that problem.

Replace that part it should fix the problem.

Customer replied843 days and 10 hours ago.

Thank you. So that capacitor is on the motor housing ? Do I access it from underneath the washer and do I need to remove the cover to get to it ?

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Expert:  appliance doctor replied843 days and 10 hours ago.

If you can tip the washer back you can if you cant then the cabinet has to come off, I can send you a video on how to remove the cabinet if thats what you have to do.

Customer replied843 days and 10 hours ago.

Thank you I will hit the Accept Answer so you will get paid. I do know how to take the cover off, as I did that to replace the lid switch (wrong repair). Thank you for your help.

Accepted Answer

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Expert:  appliance doctor replied843 days and 10 hours ago.

Your very welcome If you require more assistance let me know please.

Thanks and God bless.

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 97.4 %
Accepts: 13340
Answered: 2/26/2011

Experience: Business owner for over 43 years in the appliance repair field

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Customer replied838 days and 4 hours ago.

Hello Sir,

This past weekend we communicated about the problem I've been having with my Kenmore Top Load Washer. As you may recall, my problem is that the washer fills and then the agitation cycle begins, but agitation only procedes for about 10 seconds before it stops. It then sits for about 2 minutes before it agitates again for another 10 seconds, followed by stopping again for another 2 minutes. The same problem occurs in the spin cycle. Overall a load of wash takes more than 8 hours to run. At your suggestion, I have replaced the motor start capacitor, but this has not resolved the problem. Do you have any other suggestions for me ?

Joel

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Expert:  appliance doctor replied838 days and 4 hours ago.

When this happens id the motor very hot to touch.

Customer replied838 days and 4 hours ago.

It's tough for me to determine that because I've put the cabinent back on. To test the function, I am currently running a cycle. The washer is full of water. I will skip forward to the spin cycle to empty it and then tip it back to feel the motor. This will take some time.

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Expert:  appliance doctor replied838 days and 4 hours ago.

You can have the washer working without the cabinet on so once its off leave it off to check the motor while in motion.

Customer replied838 days and 4 hours ago.

I'll do that. As I understand it, the spin cycle will not activate unless the lid switch is connected and the lid is closed. Is this correct ?

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Expert:  appliance doctor replied838 days and 4 hours ago.

Thats correct so you can bypass the switch just use a lumper wire at the connection.

Customer replied838 days and 4 hours ago.

I've just opened the cabinent and felt the motor. It is rather hot to the touch.

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Expert:  appliance doctor replied838 days and 4 hours ago.

And how long has it been on .

Customer replied838 days and 4 hours ago.

I've been running it for 25 minutes

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Expert:  appliance doctor replied838 days and 4 hours ago.

If it cuts out like that and the motors hot the problem is the motor it over heats and cuts out on the motor overload.

Customer replied838 days and 4 hours ago.

I understand. Is it worth it for me to replace the motor ?

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Expert:  appliance doctor replied838 days and 4 hours ago.

yes its worth replacing and you know how .

The part number is XXXXXX and the price $132.84. At Sears.

Customer replied838 days and 4 hours ago.

Thank you again for your help. I will order the part. Do you have a video link you can direct me to so I can understand how to separate the motor from the drive coupling ?

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Expert:  appliance doctor replied838 days and 4 hours ago.

http://www.youtube.com/watch?v=WLPGs2UMUJc

Heres the video on how to replae that part.

Customer replied838 days and 4 hours ago.

Thank you very much. I appreciate your help. Do I need to hit "Accept Answer" again ?

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Expert:  appliance doctor replied838 days and 4 hours ago.

No you have Accepted a great feed back you can do though.

Thanks and Cod Bless.

Customer replied838 days and 4 hours ago.

I'd be happy to do that. As I recall, I got to the feedback section after hitting accept answer. I thought that I did leave feedback the last time, but perhaps that did not send through. Is there another route to get to the feedback section ?

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Expert:  appliance doctor replied838 days and 4 hours ago.

No I don't think so Thats ok just glad to get it fixed up for you.

Customer replied838 days and 4 hours ago.

Well thank you. I won't hesitate to work with you again. Be well.

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Expert:  appliance doctor replied838 days and 3 hours ago.

Thanks you to take care.

 
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