Tell them to pull the bottom drawer out a bit and look on the frame either on the right/left side and there should be a tag with the model number on it.
I got the model number for you. It is(NNN) NNN-NNNN
OK then it could very well be your door switch. Theres no lock out on the display.
Do you see that little plastic rod poking out on the door frame?
Only thing working is the top elements.
So if the door switch is open,or the door was left open for a long period of time it will kill power to my clock?
This is strange 120 runs the top and 220 runs the oven your bake/broil.
You really need to to get a meter to check the volts at the light and check the door switch. You could have gotten a bad board make sure you hooked the wires up right.