Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
is the fan in the freezer running? or was it before you stated to work on this?
I can't find the defrost timer. I thought it was near the compressor. Will it look identical to the one you've showed me? There is a device at the front of the fridge behind the kick plate but it doesn't have a slot for a screw driver. It's an older model and I can't find any diagrams showing the location of the timer.
ok great that was it, you need to replace it, heres a link to the new one, and it comes with instructions, thanks Bryan
Thanks a lot Bryan.