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Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
can you get me the full model # ?
where will I find the model number??
standing at the machine
can't get the door open now....shucks
just got it open MHWZ400TQ01
did you force it open? I didnt realize the door was locked and wouldnt open, anyway this is the pump, you need to remove the bottom access panel under the door and you will see the pump. get some towels and then unscrew the cap counter clockwise and pull it out. clean the trap and try the machine again. itr should work fine, thanks, Bryan