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gst85
gst85, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3972
Experience:  i have over 15 yrs experience in home appliance repairs and installs
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A problem with Samsung refrigerator SR-L677EV Door alarm

Customer Question

A problem with Samsung refrigerator SR-L677EV:
Door alarm (music) turns on every 60 seconds more or less, for no reason- all doors closed. The lamp in the upper part is off, and temperature of upper part stands on 9 degrees,
We tried resetting it by unplugging it for 15 min. it worked well for few minutes and the problem happened again. ,
Your sincerely
Joseph Littman XXX@XXXXXX.XXX
Submitted: 3 years ago.
Category: Appliance
Expert:  gst85 replied 3 years ago.

gst85 :

hi there

Customer :

hi there. sorry i just waked up

Customer :

need more information?

gst85 :

so is it a cooloing issue that you have

Customer :

I can only assume that this is the problem, and maybe the "music" and the light turning of are only "side affects"


gst85 :

i would recommend you have a tech have a look at it

gst85 :

i have to step oof for lunch ,but i will be back to see your reply

Customer :

IT SEEMED TO ME THAT THE COMUTER GOT CRAZY. THE FREZER IS STEEL WORKING AND THE REFRIGIRATOR STAND ON 9' SO IT KEEPS COOLING, BUT SOMETHING GOT CRAZY


 

Customer :

I HAVE ALREADY ORDERED A TECNITIAN FEW OURS AGO, BUT BECAUSE OF WEEKEND HE WILL COME ONLY ON MONDAY AFTERNOON (SOMTING LIKE 62 HOURS FROM NOW) AND MEANWHIL


I EXPECTED ANOTHER SOLUTION


 

Customer :

TWO OURS FROM NOW I WILL BE IN MIDNIGHT. ANY CHANCE TO ANOTHER SOLUTION?


Customer :

ANYBODY THER

Customer :

NOW IS MIDNIGHT. IN FEW MINUTES I AM GOGING ASLEEP. I AM VARY NOT SATISFIED WITH THE ANSWR AND WITH THE WOHLE PROCCES

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