Appliance Repair Questions? Ask a Technician for Answers ASAP
What is your model and serial number? Pull out the drawer to view tag. Is this gas or electric? If it is electric, does the cooktop work?
Are you here now?
This is a oven. Accubake cannot see the serial # XXXXX is locked
Ok. Were you doing a self clean when this failed?
I think its the fuse but I cant get to it
So, you have no display or anything?
No display and I already turned breaker off then back on
Ok, some of these models do have an inline fuse near the control board. Do you have the registration card that came w/ the appliance or did you send it in? If you have it, your model and serial will be on it.
I can't tell you much without that info except that you'll have to get the door latch to open. Sometimes you can do this with a very thin and long screw driver. You can push in on the latch enough to release it.
That's one downfall of a fail in self clean. Door stays locked lol.
If you did send the card in, you can contact Whirlpool at 1(NNN) NNN-NNNNand they should have that info on file.
Are you still here?
You hadn't replied in 8 minutes. Not sure if we got disconnected. Reply here when you've found that model and serial number so I can help you more efficiently.
The only issue is: The parts list does not list this fuse as a separate part. I know you can get it with the main harness, but it's not coming up as a part you can get on its own.
I'm not telling you to cut the fuse out and splice the wires, but that would get you back up and running. The main harness costs $106.00
Make sure your electric is off, then check for continuity from L1 at your terminal block (black) and P24-3. It SHOULD read as a closed circuit. If not, you've found your issue.