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Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8007
Experience:  20 years experience
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I have a GE microwave manf May 2002 Model JES1456WF001 Serial

Customer Question

I have a GE microwave manf May 2002 Model JES1456WF001 Serial #HD9831145 which starts operating on it's own - usually popcorn setting. Sometimes it peeps & screen show F3 - and you can not press clear, (have to unplug and plug in to get it to work again).. Sometimes it peeps and shows nothing. Sometimes it peeps & says slect speed...Help!!!! do I have a ghost in my microwave??????
Submitted: 5 years ago.
Category: Appliance
Expert:  Tom Johnston replied 5 years ago.
Hi welcome to just answer my name is XXXXX XXXXX i will be helping you today with your problem.
The F3 indicates the touch pad needs to be replaced. Replace that and it will solve your problem.


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Customer: replied 5 years ago.
So where do I go to replace the pad?
Expert:  Tom Johnston replied 5 years ago.
You can get the touch pad through your local appliance parts store.

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Customer: replied 5 years ago.
I'm sorry but I do not see a local Ge dealer in our area.
Expert:  Tom Johnston replied 5 years ago.
Any appliance parts store will be able to get you the part.

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Customer: replied 5 years ago.
Thank you I'll continue to look as see if the pad cost more than a new microwave. Thank you for your time.
Expert:  Tom Johnston replied 5 years ago.
The pad will not cost more than a new machine.



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Customer: replied 5 years ago.
Just called GE appliance service & they charge $10.00 to come out plus labor and parts and can not give me an estimate. So I Guess I"ll trash this GE and buy a produce that will give an est. for repairs in the future. Sorry that GE does not stand behind the service of their prodcut and are not willing, at best give the customer an est. Thought GE would be more of a service company. I think, even asking a dollar from the customer to ask a question is over the hill of lack of customer caring. Have a great day and thank you for what iformation you have given me.
Expert:  Tom Johnston replied 5 years ago.
This is not ge this is a Diy repair site. Just order the part From your local appliance parts store and replace it.

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