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How are you?
fine thank you ,so your still getting an error
Yep, error and it won't finish any cycles.
its not letting you drain ?
Won't even unlock the door
ok i see that you have already cleaned out was the filter has catched ,now your problem is going to be in the drain pump
Bad order drain pump or debris in the pump?
blockage in the drain pump .
That's to the right of the filter right?
yes perhaps behind
are you able to gain access
Ok, so how does this work? Should I go and try removing the blockage and get back to you?... yes I can gain access.
okay ,once you remove the hose that comes from the pump to the tub ,thats were the blockage is going to be .
would a diagram be helpful?
I've removed this once before, but a diagram would be nice.
ok sure www.sears parts direct.com if i have been helpful to you pressing accept pays me
thank you and good luck
I can get the diagram from Sears?
Fantastic! Yes, you have been a big help. Thanks very much, have a great night.