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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience:  Appliance tech 4 years
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Hello, my frigidaire Gallery front load washer will not drain

Resolved Question:

Hello, my frigidaire Gallery front load washer will not drain or spin dry. When the dial gets to spin it goes slow, possible because it wont drain. Any suggestions??
Submitted: 5 years ago.
Category: Appliance
Expert:  Appliance Man replied 5 years ago.
Hello. Thank you for choosing Just Answer. I will be helping you with your question today. You are right. This washer wont spin if it doesn't drain. You need to remove the lower front panel by removing the 2 screws in the bottom of it. Then remove the big black hose that connects to the tub. Reach inside the hose. There is a filter inside the hose. Clean the filter and it should work again.
Customer: replied 5 years ago.

How do i remove the screws, tip, the washer back ? and if the filter is not clogged do you have any other suggestions?

Expert:  Appliance Man replied 5 years ago.
I'm almost 90% sure that the filter is clogged. It will help to tip the washer back. If the filter isn't clogged then you have a bad drain pump.
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