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Neilwill
Neilwill, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1274
Experience:  10 years experience appliance repair and installation
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I have a Miele novotronic 828 front loading washing machine

Resolved Question:

I have a Miele novotronic 828 front loading washing machine Suddenly refuses to start no lights lit and door wont open [machine 10 years old never had a problem before]
Submitted: 5 years ago.
Category: Appliance
Expert:  Neilwill replied 5 years ago.



Hiya,



Edited by Neilwill on 2/1/2011 at 3:13 AM EST
Expert:  Neilwill replied 5 years ago.
Hiya,
Thank you for using Just Answer.
Electronic programme locking
Programme locking prevents the machine
from being opened or the programme
cancelled during a wash
programme.
Switching on programme locking
1Select a programme,
2Press the “START” button for at least
5 seconds.
Programme locking is now activated.
The machine will now not accept any
changes, and the wash programme
proceeds through to the end.
At the end of the wash programme, the
programme locking is discontinued, so
that a new wash programme can be
chosen.
Switching off programme locking
early

1Press the “Start” button for at least 5
seconds.
Exception:
The indicator light "Anti-crease/Finish"
in the Sequence display flashes.
1Turn the programme selector to the
programme previously chosen. The
"Anti-crease/Finish" light goes out.
2Press the START button for at least 5
seconds. Switching off programme locking
early
1Press the “Start” button for at least 5
seconds.
Exception:
The indicator light "Anti-crease/Finish"
in the Sequence display flashes.
1Turn the programme selector to the
programme previously chosen. The
"Anti-crease/Finish" light goes out.
2Press the START button for at least 5
seconds.
To check if programme locking is
switched on

- Press the ’Spin’ button.
– If the selected spin speed does not
change:
Programme locking is activated.
– If the spin speed changes:
Programme locking is not activated.

What to do, if the programme does not begin.
There is no power, or the "Anti-crease-Finish" light is
not on.

The remedy is to check whether:
– the door is properly closed.
– the mains plug is plugged in.
– the fuse or circuit breaker
has not tripped.

Your user manual incase it's gone missing

Edited by Neilwill on 2/1/2011 at 3:19 AM EST
Customer: replied 5 years ago.
there is no power getting to the machine no indicator lights all circuits working in power box tested power
with another appliance and outlet is fine problem seems to be electrical thanks for recomendations but no result
Expert:  Neilwill replied 5 years ago.
Hiya,

It may be that there is a fuse in the plug that may need to changed.

Give the door a firm push shut (even if it appears shut already). There is a safety mechanism that stops the door opening when drum is turning and it gets its knickers in a twist sometimes.

Edited by Neilwill on 2/1/2011 at 9:04 PM EST
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