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applianceguy
applianceguy, Customer Service
Category: Appliance
Satisfied Customers: 1902
Experience:  Ten Years experience. Certified in most major brands Including Whirlpool Frigidaire maytag Amana.
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KitchenAid double wall oven. The boil element on the top oven

Resolved Question:

KitchenAid double wall oven. The boil element on the top oven is staying all the time, after it was put in self clean mode. I have tried turn off the power for a couple of hour but still the same. What could be the problem?
Submitted: 5 years ago.
Category: Appliance
Expert:  applianceguy replied 5 years ago.

applianceguy :

Hi, it will either be a shorted wire or a stuck relay on the control board.

applianceguy :

The wire would be at the element and shorted to ground.

applianceguy :

I would start by turning off the power and removing the screws that hold the element in. Pull element out and look for a burnt wire.

JACUSTOMER-vxbnpo2m- :

OK. I will take a look at it.

applianceguy :

Ok.

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