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repairman4734
repairman4734, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1418
Experience:  38 years in self-employed major appliance & refrigeration service. Have 2 licenses to do refrig.
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Our front load washing machine does not drain during. Spin

Customer Question

Our front load washing machine does not drain during. Spin cycle does function
Submitted: 3 years ago.
Category: Appliance
Expert:  applianceguy replied 3 years ago.
Hi, can you give me the model #?
Customer: replied 3 years ago.
WPXH214AOWW
Expert:  applianceguy replied 3 years ago.
Let me look. Can you hear the pump try?
Customer: replied 3 years ago.

I don't think so. It just spins, clock wise then counter clockwise

Expert:  applianceguy replied 3 years ago.
I cannot find the model # XXXXX gave.
Customer: replied 3 years ago.
WPXH214A0WW Serial # XXXXX
Expert:  applianceguy replied 3 years ago.
I will have to opt out so another tech may help you, i cannot find that model #. Do not reply to this post, wait for a tech to post to you. Sorry.
Expert:  repairman4734 replied 3 years ago.
Hi, my name is Farrell & I will be helping you with your problem today.Thank You for using just answer.
what I'd like for you to do, is get a shallow cake pan. At the bottom of the front of your washer is a filter assy. Put the pan upto and underneath. If you don't see the filter, you'll have to remove the kickplate. Held in place by 3 screws on the bottom. Now, slowly unscrew the filter counterclockwise until water starts to come out. When pan is fairly full, empty and repeat process until no more water comes out. Go ahead and unscrew all the way and pull out of machine. If you find debris, clean and reinstall, snuggly. Reinstall kickplate if you had to remove it. Let me know how this works out for you? Model number sticker looking at front of machine, is on right side of cabinet wall down at the bottom in the front. Hope this helps and have a good day.

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