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The fan will have a Call 1-877-527-0313 and ask for Hampton Bay assistance. Have the UPC code from the fan and they will connect you to the original Mfg of he fan for the parts you need. If that doesn't work let me know and we'll go to a site that has it.
This site will have the receiver too..
What is UPC code - if it is not stamped on the fan- I don't have it. What is the receiver/
Look in the switch box or canopy for a sticker with a UPC code number. This is how they track it to the original Mfg
It's on the fan
Thank you for your help- much appreciated. Will call electrician.
Thank you please press accept