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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
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Experience:  9+ years being an appliance technician with factory training.
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i have the bosch model # SHE43F)2UC/50. When i go to start

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i have the bosch model # XXXXX)2UC/50. When i go to start any cycle, the pump kicks on and that is it. I can open the door and the pump does not cut off. should i try and put water in it? (something stuck in it?) ????
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Hello, and thank you for using this service. I'll be helping you with your problem today.

Unfortunately your dishwasher is stuck in "flood mode". What that means is that water has worked it's way down into the base pan below the dishwasher tub causing the unit to do nothing but drain. This is normally caused by the drain being clogged or too many suds in the tub causing the tub to overflow a bit. Either way, you'll need to uninstall the dishwasher and tip it forward at a 45 degree angle to drain the water out of the base pan. Be sure to put a towel under the dishwasher first so that the water is soaked up in the towel instead of going all over the floor. Once you've drained all the water out of the base pan, reinstall the dishwasher and pour a gallon of water in the dishwasher. If it drains it out right away and doesn't wash or refill, you still have water left in the base pan to try again, otherwise you're good to go.
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