It is an oven, not a dishwasher ... the only # that I can around the door frame is this:
Hope that helps,
I've searched high and low and cannot find anything else! What next?
Since one light is on ALL the time and the other doesn't work at all, your answer cannot be correct. Power cannot be being sent all the time, nor can the door switch be bad. There must be something else wrong - but weird that this started out of the blue. What I would like to know is whether I can open up the back/panel and easily fix the problem - is this something you have dealt with before? I saw this question asked on the internet with no answer - so I am not the only one that has had this problem.
Ok - I'm not looking for a theoretical answer ... what I need is a step-by-step approach to check what is wrong and fix the problem. What I expected to get was: open the back panel on the stove and tighten a loose wire. Problem solved.
No offense, but I can call Whirlpool and order a part without your help. I am paying money for your service to avoid calling in the problem and fix the issue on my own. I thought it could be done, but maybe not.
One wire loose, one wire not? Additional problem with the panel perhaps - still unclear. Not sure, but I will tackle this on my own by taking off the back panel of the stove and call Whirlpool if I cannot see the issue. Unfortunately, this service did not assist me today.