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S.E.Thomas
S.E.Thomas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 787
Experience:  16 yrs in the field and current owner of S.E.Thomas appliance
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Our oven will not get hot, but the gas stove burners still

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Our oven will not get hot, but the gas stove burners still work. Is it a pilot light issue?

S.E.Thomas :

hello, welcome to just answer. my name is XXXXX XXXXX and i will be happy to assist you with your problem. can you please get me the complete model number from the unit. this is usually found by opening the drawer and looking on the frame leg. there will be a tag that says model and serial number. your problem is most likely a bad oven igniter.

JACUSTOMER-s05dq22b- :

Hello Shaun,

JACUSTOMER-s05dq22b- :

Model #GS465LEKS

JACUSTOMER-s05dq22b- :

Serial #(NNN) NNN-NNNN/p>

S.E.Thomas :

ok please give me one min.

JACUSTOMER-s05dq22b- :

ok thanks

S.E.Thomas :

does the broil function work?

JACUSTOMER-s05dq22b- :

let me check

JACUSTOMER-s05dq22b- :

negative. normally I would hear the gas and then the flame start, but it is quiet as a mouse.

S.E.Thomas :

so neither the bake or broil is working correct?

JACUSTOMER-s05dq22b- :

Correct

S.E.Thomas :

it sounds to me that the spark module has gone bad. this is what lets the bake and broil ingiters light the gas and tell the gas valve to open. this is found inside the control panel. here is a pic and it is number 5 in this pic.

S.E.Thomas :

AppliancePartsPros.com | Control Panel replacement parts for Whirlpool GS465LEKS0
Full Size Image

S.E.Thomas :

this can be found at www.appliancepartspros.com here is the part number and price

S.E.Thomas :








Full Size Image

Enlarge Photo
Spark module - Direct spark ignition. Instruction sheet included.
Part Number: AP3672576 made by WHIRLPOOL

$119.89

In Stock
Order now and it will ship Wednesday
[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]100[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]
JACUSTOMER-s05dq22b- :

So you are saying it's not a oven ignitor, but instead a spark module. Thanks for the control panel picture, but I would not even know where to start. i can put my kids bike together, but now you are asking too much. Ha. if I order the part i still would have to get a technician in to replace it. what will that cost?

S.E.Thomas :

no you can do this your self.

S.E.Thomas :

you just need to remove the rear cover of the control panel and the board just plugs in,

S.E.Thomas :

this unit has spark igniters. they rarely go bad.

S.E.Thomas :

no only that the bake and broil are seperate so they would not both go bad at the same time.

S.E.Thomas :

this is what tells me that it is the board

JACUSTOMER-s05dq22b- :

You make it sound so easy. Once I unscrew the rear cover i unplug the old spark module and plug in the new one?

JACUSTOMER-s05dq22b- :

Shun, I dont want to get too technical but when i reviewed the part on line it says Module # XXXXX My module does not have a 0 at the end.

S.E.Thomas :

yes sir. just do not remove all the wires at one time. wait till you have the new part. unclip the old one and put the new one in place. then transfer the wires one at a time so you do not cross any wires.

S.E.Thomas :

there is a number after all of them. 0 - 3 if you do not have a number there then yours is 0

JACUSTOMER-s05dq22b- :

Dont cross the wires sounds like i am diffusing a bomb. Thanks for your help!

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