We have an Arctica GE Profile PSS25NGNA BB side by side refrigerator that's about 8 years old. Just recently, we noticed the refrigerator was colder than the setting. Even after putting the temperature setting very warm, the refrigerator was still too cold. What's causing this to happen?
Make: GE Artica Profile
Model: PSS25NGNA BB
-Raising the temperature setting.
-Power cycling the unit.
hi ,so it still freezing even after you have lowered the temperature correct
the Refrigerator hasn't frozen anything solid yet, but ice crystals are forming on the food.
The temperature reads around 30 degrees inside regardless of where we set it.
ok i see ,give me just a few minites,im taking a look at some parts that may be the problem ,
this site keeps showing you as jumping in and out of the chat. Is that your connection or mine ?
ni sir ,im still here lol
when you adjust the settings ,does it stay there ,or does it jump back
the setting remains where we place it.
and can you hear it running longer than usual
I haven't paid attention to that. It doesn't seem to be but again, I have not been listening for that.
ok and one question can you see any frost build up in the freezer wall
The freezer maintains proper temperature, only the refrigerator is too cold.
no frost build up on the freezer walls.
your fridge does not have a timer like the older models.in this case you have a circuit board,that is basically .your timer .
yes, as far as I know, it has a circuit board.
so i think replacing the circuit board will tke care of your problem
if it had a manual timer it would be much easier
is there any chance it's related to the damper between the freezer and refrigerator ?
I don't know where to find the damper but if it's stuck open, then the refrigerator would be getting too much cold air. right?
now that would have been my second thought ,.what setting do you have it now
setting for what ?
look in the top left
sorry, what exactly am I looking for ? the damper or the freezer temp?
it's in the top left of the refrigerator?
i really can't see a damper. on the side of the refrigerator is a small, oval cover with vent slots (maybe 2.5" long and 1.5" high). that's all I can see unless the damper is behind the cover at the rear that dresses out the water filter etc. atea.
tha would be the vent
can you feel air coming oout
i'd have to feel more closely.. can you wait a sec?
it does not look like that at all!!
i'd send a pic but don't see how on thsi site. let me check the 'vent' device I can see.
i can't tell. sry
is there somewhere I can get a detailed drawing of this unit to identify where the damper would be. your last pic could be it if it's behind the housing cover I mentioned before.
i really do believe that this will be your problem
would a diagram help you
Yes, I'm still not sure where to find it. There's covers on the back that form a large area including the water filter housing.
do you think you can replace it yourself
www.sears parts direct.com.
do you have anymore questions for me
nope, I'll try sears and see if they have a drawing. Ty.
ok pressing accept pays me
got it thx
i have over 15 yrs experience in home appliance repairs and installs