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Ask The Famous Forry Your Own Question

The Famous Forry
The Famous Forry, Home Appliance Technician
Category: Appliance
Satisfied Customers: 613
Experience:  I have my own business repairing Washing Machines etc etc.
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We are looking for the thermostat of the larger oven (self

Customer Question

We are looking for the thermostat of the larger oven (self cleaning electrical). It seems that this is a discontinued part. Part number is XXXXX 64803. What is the substitution part to repair my oven and where can I buy it?

Thermador Professional
Model: PRSE484GGCS
Serial: 98100121F

Thank you!

Lucie
Quebec, Canada
Submitted: 3 years ago.
Category: Appliance
Expert:  The Famous Forry replied 3 years ago.

Forry :

Hi to you from David. Sorry to here of your run around and lack of success. Please try the number on this link for excellent customer support whilst I complete my inquiry regards David.For Customer Support
Please call: (866)(NNN) NNN-NNNNcustomer support (toll free)


US Appliance®
111 Corporate Drive
Auburn Hills, MI 48326
(248)(NNN) NNN-NNNNoperations
(248)(NNN) NNN-NNNNfax
(248)(NNN) NNN-NNNNadministration
email: sales@us-appliance.com

Customer :

Is this the 1-866 number for US Appliance?

Forry :

(866)(NNN) NNN-NNNNcustomer support (toll free)


Yes it is.

Forry :

Any luck with that Lucie

Forry :

http://www.apwagner.ca/index.php?main_page=index&cPath=4_333 Thermostats here Lucie. regards David.

Customer :

We tried different numbers on the APWagner Website with no success...Do you happen to know who manufactured for Thermador?

Forry :

Hi again from David.


Thermador is a line of kitchen appliances produced by BSH Bosch und Siemens Hausgeräte GmbH. They specialize in appliance equipment such as cook ranges, refrigerators, and dishwashers.

Forry :

Does this help you Lucie?

Forry :

Hi again Lucie. I have several Bosch and Siemens stats for ovens. Can you post a picture to me so I can try and match up for you regards David. (The Famous forry)

Customer :

Full Size Image

Customer :

Looks just like this....on the thermostat box on the picture it is number 64807, on my thermostat box it is written KS 64803....

Forry :

Hi again Lucie. Trying very hard to get your part. Please try this site regards David.http://www.repairclinic.com/Thermador-Range-Stove-Oven-Thermostat-Parts

Forry :

I believe this is the part Lucie regards David. (The Famous Forry)http://www.repairclinic.com/PartDetail/Thermostat/1013819

Forry :

If this is discontinued you can most likely get a universal thermosta to do the same job.

Customer :

How to look for universal thermostat??

Forry :

are you on 120 or 240 volts

Forry :

I have some 240 volts

Customer :

240 volts

Forry :

I may be able to send you a universal . I see from the picture your stat has three terminals. Are there wires on each one on your actual appliance?

Customer :

Yes

Customer :

3 blue wires for the terminals plus 1 yellow and one brown on the other side...

Forry :

Are there 4 terminal in all?

Forry :

All used when fitted?

Customer :

7 terminal in all and 5 used when fitted....

Forry :

7 terminals on the actual stat

Customer :

Yes...3 bigger on the same side and 4 smallers opposite side (2 left and 2 right)

Customer :

Maybe because it is a selfcleaning oven?

Forry :

OK I will do my best.

Customer :

I do not care if I loose the "self cleaning" feature.....as long as I can cook!!!!

Forry :

Have you removed the old stat?

Customer :

Yes

Forry :

Can you post some actual pics of the stat in good quality from a few angles please Lucie

Customer :

I will do tomorrow...we must go!! See U tomorrow! Lucie

Forry :

Ok Thanks Lucie. Will look out for them regards David.

Customer :

[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]133.125[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]Download IMGP4045.JPG (578.9 KB)[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]133.125[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]Download IMGP4046.JPG (590.2 KB)[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]133.125[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]Download IMGP4048.JPG (588.3 KB)[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]133.125[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]

Customer :

Here you go!! Thanks!

Customer :

[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]133.125[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]


 

Customer :

[IMAGE][SRC][/SRC][ALT][/ALT][WIDTH]133.125[/WIDTH][HEIGHT]100[/HEIGHT][STYLE][/STYLE][/IMAGE]

The Famous Forry :

Hi Lucie I can not see any pictures here. Are you able to resend to my personal email address david.forrester4@btopenworld.com Thankyou regards David.

Customer :

I just send them...

The Famous Forry :

Thanks Lucie. Got them. Will see what I can find, regards David.

Customer :

Any news?

The Famous Forry :

Still searching . I have also put a search request in for this at my wharehouse. Awaiting a response also from them regards David.

Customer :

Hi David, I am a little bit discourage..no news on your side?

The Famous Forry :

Sorry I have not been able to find a match as yet and am still awaiting the response from my wharehouse search. If anything posotive arises from the search I will inform you asap regards David.

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