Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
Okay you need to remove the bottom access panel under the door, there are three screws underneath real close to the floor you take those out and remove the panel, then you need to reach inside up to with the door lock is an know be a small ring on the bottom you need to pull the ring down in this will unlock the door, also while you have the panel off you need to clean the pump trap, you will see the cap You unscrew right on the pump it faces right towards the front and it's on the right side of the machine, you have a clogged pump in this is not draining so the door will not unlock unless the machine is empty, be careful get some towels ready there will be water that will come out when you unscrew and pull that trap out, hope this helps, thanks, Bryan
Bryan...are you there?
Okay the F 29 is a problem with the door latch assembly,
F29 is a Door Latch Unlock error. This occurs after the door attempts to lock 6 times. With no successful lock achieved, the error code will be generated. Check the following:1.First, UNPLUG the washer in an attempt to reset the Central Control Unit (CCU). Sometimes this is all that required in order to clear momentary glitches with the unit. If the error code reappears, proceed to step 2.2.Check the door switch/latch for foreign objects that may have become lodged in the mechanism and may be preventing it from operating.3.Check the wiring harness from the CCU to the door latch. The harness can be accessed by removing the washer top panel. Remove the panel by removing the three screws that hold the panel in place in the rear of the washer. With the screws removed, the panel will slide back, and then off.
Basically you need to check the plugs both in the door latch assembly and the CCU which is the central control unit, it's kinda hard if you try to do this by yourself and you don't know what I'm talking about it sounds to me however that the door lock/latch is bad, that is usually what the problem is and you said you heard a buzzing so that tells me the doors not locking and it can't drain and spin if it thinks the door is not locked even though it is, I hate to see you buy you door lock assembly though until your absolutely sure, you can try replacing it and see if it takes care of your issue, if you get me the model number I will look it up for you, just open the door and there will be a tag with the model number on it, thanks, Bryan