Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
Okay, if there is soot then the air gas mixture is wrong on this, what does the flame look like? Is it yellowish or is it blue colored? When you tank is ready to run out of gas sometimes you will smell a little propane smell because it's mostly mixed with air and not as much gas in it tends to be stronger smelling, also can you get me the full model number? Look in the drawer when you pull it out there should be a tag with the model number on it, thanks, Bryan
model number SF379LEKB.
When I start it up the flame on top is trimmed in blue but underneath an orange flame is shooting up
Okay so the flame underneath is orange this means too much air in not enough gas you need to shut the air shutter down until a flame turns blue and also you may need to shut the orifice a little bit it sounds like if it's shooting up like that the orifice is open to much, give me about 15 or 20 min. to try to get all the information together for you and get you some pictures of what you need to do, do you have any tools and are you handy with things like this because this is gas and we want to make sure you are able to do this, adjusting the flame can be a little tricky, let me know, thanks, Bryan
I don't believe were able to receive videos but I know what's going on I seen it 100 times
My daughter is cooking right now so I'll get back with you. You can go ahead and send me the directions so I can start as soon as she is done.
I am finished working on it for the day. Any idea where to get knobs for it for cheap? They are like $20. + from Sears.
Thanks for your help
I haven't had the oven on today yet, but last night it smelled much better. Thank God! It would make me sick feeling!
Thanks for your help!