How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

My Kenmore Elite microwave has stopped heating. It runs but

Resolved Question:

My Kenmore Elite microwave has stopped heating. It runs but no heat. What could be the problem please?
Submitted: 5 years ago.
Category: Appliance
Expert:  Bryan replied 5 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.


The problem is the magnetron has failed in this, this is a job if you decide to repair it should be done by a technician only, microwaves and very dangerous to work on and this is on the high-voltage side of the microwave with a capacitor can store a lethal amount of voltage even at the machine is unplugged, below is the government warning on this,


Consumer Product Safety Commission

Electrocution Hazard with Do-It-Yourself Repairs of Microwave Ovens

CPSC Document #5061

The U. S. Consumer Product Safety Commission (CPSC) warns against do-it-yourself repairs of microwave ovens. Each year, on average, four people die from electrocution trying to repair their microwave ovens. Microwave ovens use high voltage which makes it particularly hazardous for consumers to remove the cover and touch electrical parts. The possibility for electrical shock from a microwave oven still exists even after the oven is disconnected from the power source. Should certain internal devices fail, even unplugged ovens can cause serious injury.

The Commission strongly recommends that consumers have professionals repair microwave ovens because electrical appliances can be hazardous if consumers expose live electrical parts.




Removing the cover of your microwave oven and touching an electrical part can kill you.

Have a professional repair your microwave oven


the magnetron itself runs under $50 at Sears , you're probably looking at about $80-$100 for service to replace it , hope this helps, thanks, XXXXX XXXXX and have a technician do this , Bryan



Bryan and other Appliance Specialists are ready to help you

Related Appliance Questions