How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11902
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Hi, I have a Whirlpool refrigerator model EB22DK. The hinges

Customer Question

Hi, I have a Whirlpool refrigerator model EB22DK. The hinges have sagged so that the door rubs against the bottom frame of the refrigerator section when it closes. Can I adjust it so that it swings easily?
Submitted: 3 years ago.
Category: Appliance
Expert:  Bryan replied 3 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

You need to replace the door bushings, is this on the refrigerator door on the freezer door that's rubbing?

Customer: replied 3 years ago.
The hinges on my refrigerator door have sagged so that the door rubs against the bottom frame of the refrigerator compartment when it closes. Can I adjust the hinges to it swings freely?
Customer: replied 3 years ago.
It's the refrigerator door. The freezer door is fine.
Customer: replied 3 years ago.
Are you planning to tell me anything more? (Like how to replace the bushings)
Expert:  Bryan replied 3 years ago.
Okay, the hinge door shim washers still there?Or are they missing is usually one or two in there
Customer: replied 3 years ago.
I'll have to go look. Be right back.
Customer: replied 3 years ago.
Without taking the hinge apart, and viewing them from the side, the washers seem to be intact.
Expert:  Bryan replied 3 years ago.
ok, is the hinge bent?
Customer: replied 3 years ago.
Neither the top nor the bottom hinge appears to be bent. The hinges are on the left side of the door as you face the refrigerator. The top of the door on the right side is about 3/8" below the top of the refrigerator cabinet, while on the hinged side, it's flush with the top of the refrigerator.
Expert:  Bryan replied 3 years ago.
ok, you need to remove the door and check the hinge and the spacers, this will require removing both doors , would you have it off check both the hinge in the spacers and also check to make sure the bottom of the door with the hinge goes in is in broken I believe there's a plastic piece in there that may be pushed into the door itself, let me know what you find, thanks Bryan
Customer: replied 3 years ago.
Did you get my description of what I found when I took the refrigerator door off? (Everything looked to be in order.)
Customer: replied 3 years ago.
Looking at the drawing you sent, I see that I have no part number 13, which looks like a gasket between the top of the refrigerator and part number 41, which is a metal piece that holds the top hinge. Would that make a difference?
Expert:  Bryan replied 3 years ago.
that shouldn't make the bottom door sag, have you tried adjusting the front fett (rollers)? they may be out of whack.
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 11902
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 8 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.
Hi, Bryan,

When I put the door back on last evening, everything fell into place perfectly. Apparently the screws holding the top hinge bracket had become barely loose, although not enough to really notice. Once they were snug, the door swung freely.

Problem solved. Thanks.
Expert:  Bryan replied 3 years ago.
That's great to hear! Good job and thanks for hanging in there, this is a difficult one to try to figure out when I'll be in there, have a great day and thanks again, Bryan

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.