Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi,is this a top load washer? It sounds like you just need to replace the lid switch
Hello. Yes it is a top loader
I would bet the lid switch has broken apart and was taking more force to close
Yes. Now we turn the dial to the rinse cycle and the time makes its noise, but then when it should normally start spinning and throwing the water out, it just stops.
It still agitates?just no spin or drain
We can start the load right now, but it dies when it's time to spin and release water
Do you have access to a test meter to check the lid switch?
so now the hopper is full of water
I'm not an electrian, but I think I have a meter. Let me look. Hold on.
My wife said it intermittantly keeps trying to start the spin cycle, but then dies. It just happened a couple of times.
But you were able to push down on the lid,and it would work.The way the washer works is when it get's to the drain and spin cycle,as a safety device it will not complete the cycle.It thinks the lid is open
OK,, then what should we do?
Replace the switch?
First,unplug the machine.you are going to need to open the console.There are 4 different ways to open the console,depending on the model
OK. The model is Whirlpool Imperial Series 8 cycle 2 speed motor Ultimate Care II
That is not a model number,but that's o k.Do you see 2 screws,1 each side in the front of the console on each side going into the top,or is there 2 screws in the back of the console
2 screws on the bottom of the right and left sides of the console..\
One on each side
Good,remove those screws,and grab the console and pull it forward and it will swivel open.Once there yo
you will see a connector with 3 wires
1 is green,that is the ground.we do not care about that one.the other 2 should have continuity with the lid closed.
I'd like to send you a pic of what I'm looking at. I think I see it, but am not sure.
Not sure if you are able to post a pic.It is pretty straight forward.Just remove those screws,and open the console.Don't force anything
I opened the door. The connector that comes directly out of the washer to the console has 3 wires coming out of it. Looks like Orange, Green w yellow stripe and Gray.
If that is it, then now what?
Check the orange and gray for continuity with the lid closed
Should I unplug that connector?
It will not matter,it should have continuity either way
I'm going to my neighbors to get a meter. Hold on. Is that what I need?
Yes,just something to check continuity
Are you still there
Haven't left yet
Good,I am going to close this chat session for now.You can still respond to me when you return
I'm back an need instruction on what I'm checking and how, I have the washer unplugged.
OK You back?
Set the meter to ohms
@ x1 OHM
Sorry,I am not super fast at typing.check the orange and gray wires.what is the reading
With the unit unplugged ?
Am I checking female side or male side of plug?
Yes,unplugged no power unless I tell you you plug in
ok old on
No reading. I placed nodes on both sides of the plug and got no reading
You have a bad lid swit
OK Now what?
Can you get me the model number.Open the lid and the model number is XXXXX on the opening
There is 2 screws at the opening where the hole is for the MALE protrusion for the switch. Is that piece the switch?
Where is the model number at?
Can't find number?
Should be at the back of the opening on a sticker
ok hold on
Stock # XXXXX
MODEL # XXXXX
SERIAL # XXXXX
great,give me a few minuets to check on a part number
part number is(NNN) NNN-NNNN is available here or at your local appliance store.You want to change it yourself?
Replacing is not that difficult?
OK. How much is it?
It list's for $41 plus shipping at sears
OK. Can I order that from here?
Is the switch that I need to replace, the one attached with the 2 screws at the opening of the washer?
No,you need to click the link and it will take you to the website to order parts,or just go to your local appliance dealer.It is a stocked item most places
I can only tell you how to repair,and the procedure
Yes,it is that part.You will need to remove the cabinet,there is 2 brass colored clip on each side,a straight screwdriver will pop them off,remove the 2 screws you see,as well as the ground.then the cabinet will swivel towards you and remove the entire cabinet
What to do with the tub filled with water and clothes?
You could bypass the lid switch temporarily to drain it and spin it out.
how??? it wont spin
If you use a short insulated jumper wire an jump the orange and gray it should drain and spin
And if we don't have a short insulated jumper wire, then what?
the only thing you can do is replace the lid switch
So there is no way to drain the water?
"You will need to remove the cabinet,there is 2 brass colored clip on each side,a straight screwdriver will pop them off,remove the 2 screws you see,as well as the ground.then the cabinet will swivel towards you and remove the entire cabinet"
Where are the brass clips?
Sorry,not sure how that re posted.
each side where, in back, inside,
Where are the brass colored clips?
Unless you can bypass the switch,or replace it you will have to bail out the water.I wish I could just come over and fix it
Thanks.... Just don't tell me that your texting me from India... LOL
Where are the clips?
You have the console still open
OK I see them
Pull them up and out then I'll be able to pull forward the cabinet and get out the switch?
There are clips on each side of the top.Put the straight edge screwdriver in the slots an press back to remove the clips
and the console will come off.you will need to unplug the lid switch
OK I'll try it.
once you have the cabinet off,it will be pretty straight forward to replace.If you need additional help.please ask