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The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9619
Experience:  30 years repairing appliances
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what does an F-11 code mean on the duet washers

Resolved Question:

what does an F-11 code mean on the duet washers?
Submitted: 5 years ago.
Category: Appliance
Expert:  The Home Smithy replied 5 years ago.

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The Motor Control Unit has internal failure; repeating under or

over voltage, or over current conditions. If failure occurs during

high-speed spin the door unlocks after 3 minutes.

Possible Causes/Procedure

1. Unplug washer or disconnect power.

2. Check wire harness connections between the drive motor and the

Motor Control Unit (MCU), and between the MCU and the Central

Control Unit (CCU). Check the motor and do a continuity test.

3. Plug in washer or reconnect power.

4. Check the MCU by looking for operations of the drive motor.

5. Check the drive motor for powered rotations.

6. Replace MCU board.


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