How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andrew Harris Your Own Question

Andrew Harris
Andrew Harris, Home Appliance Technician
Category: Appliance
Satisfied Customers: 50
Experience:  Over 2 Years of appliance repair experience.
48727478
Type Your Appliance Question Here...
Andrew Harris is online now
A new question is answered every 9 seconds

I have a washer/dryer LSE7804ACE. Yesterday, while the washing

Resolved Question:

I have a washer/dryer LSE7804ACE. Yesterday, while the washing machine tub was full, I lifted the lid to add fabric softener. The machine wouldn't start when I put the lid down. On all cycles I can get it to spin - I it emptied the yub abd spun the clothes almost dry,. But I can never get it to start washing again - it will complete a spin cycle and then stop - no rinse, no wash.

Is there a sensor or switch that just broke? Is this something i can fix myself?
Submitted: 3 years ago.
Category: Appliance
Expert:  Chas replied 3 years ago.

Hi, my name isXXXXX am hoping that I will be able to help you with your problem today..

 

Does it fill with water?

 

WARNING, if you use the OPT OUT button on the tool bar, this will bar me from answering back to you. once pressed I cannot answer anymore of your questions...Use this button with caution...

Customer: replied 3 years ago.

no. it was filled with water when it broke

 

when I move the dial to spin, it will spin (and the water that was in the tub was forced out) but stops when it gets to rines - no water fills tub

 

when I move the dial, if it's on start, wash or rinse nothing at all happens

 

on spin it spins, until it gets to the end of the spin cycle, then stops

Customer: replied 3 years ago.

sorry, I have to go out for a few hours.

 

I can reply to any other questions when I get back

 

Larry Markel

cell XXX-XXX-XXXX

Expert:  Andrew Harris replied 3 years ago.
It sounds like the timer may be broken or the lid switch may be partially defective.
Customer: replied 3 years ago.
how do I figure out which switch? I asked if it's something I can fix myself. The wiring diagram inside the machine isn't very helpful - not all wires seem to be labeled, and it's not clear how to test anything
Expert:  Andrew Harris replied 3 years ago.
Again the problem may be with the timer or the lid switch. The lid switch is engaged when the door is closed. There are service manuals available online (www.allrepairmanuals.com/maytag-washer-dryer-combo.htm?model_number=LSE7804ACE). Your combo should have a fuse. Take the front panel off by removing two screws at the bottom. Remove the screws pull the panel towards you. On the left you should see a glass fuse. You should see a fine line of metal through the glass. If its not there replace fuse #3. Here is a diagram. - http://www.partselect.com/Schematics/Maytag/35405.gif
Customer: replied 3 years ago.

thanks - I can try that, but since the lid switch works for the spin cycle, why wouldn't it work for the wash and rinse? (the spin stops when the lid is lifted, resumes when it is lowered.)

When I took the control panel off to look at the timer switch a few wires came loose, and I'm not sure where they go. (There seem to be more wires than prongs to put them on.) The loose wires are:

1) 2 blue wires labeled 3 (I think this goes on the washing machine control switch, bottom left connector on the back ,labeled 3*)

2) White wire labeled 6 or 9; 3) red wire labeled 32; 4) Yellow labeled 22

50 Dark gray no label

Two wires with white plastic covereing their connectors - 6) Blue #21 and 7) Purple #16

 

The connectors with no wires are:

1. on on the bottom front left of the washer control switch;

2. the bottom right back of the washer switch (labeled M, this has a black wire on the other side of the connector - the connector is labeled TM.

3. The one labeled 3* I mentioned before.

4. possible a broken connector on the pressure switch (see below)

The wiring diagrams (insde the unit and on line) don't list clearly where the above wires go or which wire goes to these connectors. It seems I have 5 possible connectors and 7 loose wires.

 

On the pressure switch with wires on the botton 1c (pink), 2c (brown), 3c (yellow) on the top left (labeled A) is a black wire. On the top right (labeled B) is just a nub of a connector - no wire could attach ot it. I'm wondering if the connector broke off and this would explain the problem and whether a new pressure switch would solve it (is there supposed to be a wire on position B?)

 

Expert:  Andrew Harris replied 3 years ago.
The lid switch is not the likely problem then.

"On the top right (labeled B) is just a nub of a connector - no wire could attach ot it."

That could be a potential problem. The wires with white plastic covering their connectors should be kept as is. Is there a wiring diagram on the back of the panel you removed? If so you can follow the wires. Make sure the power is off.

Here are some standard abbreviations:
>> Bl = Blue
>> Br = Brown
>> Gr = Gray
>> Gn = Green
>> O = Orange
>> R = Red
>> W = White

>BLK black
>BRN brown
>RED red
>ORN orange
>YEL yellow
>GRN green
>BLU blue
>VIO violet
>GRA gray
>WHT white

Edited by XXXXX XXXXX on 1/1/2011 at 10:02 PM EST
Customer: replied 3 years ago.

took off the front panel of the washer and found the correct wiring diagram

 

I took off the washer control and found additional fittings FOR WIRES - INCLUDING ONES MARKED 21 AND 16, WHICH WERE THE WIRES WITH PLASTIC COVERINGS YOU SAID TO LEAVE AS IS. I connected them (but haven't turned on th epower - could you tell me if they should be connected, or if I should remove them, please.

 

The other loose wires - #6, #32, #22 -all had connectors on the front of th econtrol unit.

 

That leaves the dark gray wire, and on the pressure sensor switch there seems to be a tab broken off on the top right - labeled B on the switch.

 

The wiring diagram seems to show that there should be a wire there, and it goes to a fuse and then to the water valve.

 

do you think it's the pressure switch? If it is bad, would that explain the fact that the washer doesn't start or fill up with water on the wash or rinse cycles but still works on the spin cycle?

Expert:  Andrew Harris replied 3 years ago.
If the wires were individually capped off they were left that way for a reason.

"That leaves the dark gray wire, and on the pressure sensor switch there seems to be a tab broken off on the top right - labeled B on the switch.

The wiring diagram seems to show that there should be a wire there, and it goes to a fuse and then to the water valve."

 

My guess is that this switch should have at least two wires going to it. You can try blowing a bit of pressure into the switch using your mouth, and listen for a click, then another when you release the pressure. This would indicate the switch is working properly. I would refer to the wiring diagram to tell where that gray wire should go.

Customer: replied 3 years ago.

They weren't exactly capped off - the plastic was open on th eend. There is at least one other wire already connected witht eh same plastic -my guess is that it gives extra insulation.

 

As to the pressure switch, that's waht it's labeled on the witing diagram, but it's solid plastic with 4 or 5 (if one is broken0 wires on it. The selector on the other side is for whethe rthe wash load is small, medium or large. there's nothing to blow into.

 

If the switch isn't operable, would that explain the no operation when water is called for, but regular operation during spin cycle?

Expert:  Andrew Harris replied 3 years ago.
If the pressure switch is stuck on that can prevent the washer from filling. You can test it for continuity. The water inlet valve may be defective as well.

The pressure switch should have 5 wires attached to it according to the diagram.

(http://www.partselect.com/ModelFrames.aspx?ModelID=131452&ModelNum=LSE7804ACE&mfgModelNum=&ManufactureID=1&Selected=55690&Position=16&mfg=Maytag&Type=&Mark=16)

GY is the abbreviation for the gray wire. It looks like that should be connected to the level selector.
Andrew Harris, Home Appliance Technician
Category: Appliance
Satisfied Customers: 50
Experience: Over 2 Years of appliance repair experience.
Andrew Harris and 9 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

thank you.

It looks like I have to calla repair man to replace the pressure switch, since that's defimitely boken - 4 wires, not 5.. I'll have him test the water inlet valve, too.

Expert:  Andrew Harris replied 3 years ago.
Please click the Accept button if you have found this session helpful

Best regards

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
Andrew Harris
Andrew Harris
Appliance Technician
50 Satisfied Customers
Over 2 Years of appliance repair experience.