How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Tyler Z. Your Own Question

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 59966
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I have a bosch double oven model HBL 655. We have replaced

Resolved Question:

I have a bosch double oven model HBL 655. We have replaced the door hinges once already at a cost of almost 350.00. Two years later they wore out and then the glass window cracked. I see the hinges are 121,00 a piece, plus the installation, I don't know how it would be to replace the glass. Bosch says too bad. I am 53 years old and never ever had oven hinges go bad on me (now twice). The cost is ridiculous, the oven is poorly designed. The hinges will fail again. Is this a common problem and is there an after market hinge that could replace the original bad designs. I am ready to toss this oven. I bought Bosch because I thought it meant quality.

It makes no sense to me to keep repairing this oven, do you agree?

Bob
Submitted: 3 years ago.
Category: Appliance
Expert:  Tyler Z. replied 3 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

I agree with almost everything you stated except that it's probably still worth repairing because this unit isn't that old and a new unit is like $3000 or so. It's completely your call of course because the repair will cost about $500 with new glass and hinges, but you'll get a few more years out of it if you repair the unit as opposed to replacing the oven.

Now that being said, this is an extremely common problem and the reason they bend so often is because the hinge metal gets warm, then when you open the door the door will bend the hinges just slightly. If this happens several times, it will eventually cause the door to open past 90 degrees and then the door won't pull shut. There are no after market hinges for Bosch ovens so you'd need to replace the original hinges again, but if you choose to do so make sure to be very very careful when opening the door---just gently set the door down so that it doesn't bend so easily and then the hinges will last a very long time if you treat it like a baby. You shouldn't have to do this in my opinion, but it's the only way.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 59966
Experience: 9+ years being an appliance technician with factory training.
Tyler Z. and 7 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.

Since having three kids and being overly careful does it make sense for me to creat some type of stop, meaning make a cable and attach it to the oven and the door so when the door opens it stops shy of the 90 degree mark and thus preventing anothe $500.00 repair.

 

Is the repair soe I can do or is pretty advanced for the weekend warrior?

Expert:  Tyler Z. replied 3 years ago.
if you can do this then that would definitely help, I really don't know how you'd get it to work myself since the door still needs to shut all the way and it needs to seal up, but if you can find a way to attached the cable then that would definitely work.

And this is actually quite a big job and requires you uninstalling the entire unit and removing the side panels to access and replace the hinges, so unless you're very handy I'd leave it to a technician. If you work on cars and are used to doing larger scale disassemblies then this shouldn't be all the much different.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
Tyler Z.
Tyler Z.
Appliance Technician
59856 Satisfied Customers
9+ years being an appliance technician with factory training.